Thursday, December 20, 2007

Profanity Filter and Auto-Ban at Mahjong Time

Have you ever been insulted or offended by someone using profanity on the chat feature? Some people use inappropriate language because they think it’s funny. Others do it to distract and up-set the opposition. Still, I think, others aren’t interested in mahjong at all and need to find a different type of site for their “creative” interests.

Mahjong Time has a profanity filter and auto-ban feature. Here’s how it works.

1) First Offense: this results in a polite request to stop unwarranted behavior.
2) Second Offense: if there is a second offense, a warning is offered and enforced.
3) Third Offense: the abuser is banned for three hours.
4) Fourth Offense: the person using profanity is again banned for three more hours.
5) Fifth Offense: the player is given a second warning, which means that these infractions are getting serious.
6) Sixth Offense: the Mahjong Time user is banned for 24 hours.
7) Seventh Offense: a final warning is given.
8) Eighth Offense: Expulsion with the member’s account being terminated.

It might seem harsh, banning someone from the sight. Then again, members are given many chances to change their behavior before that happens.

What do you think about the profanity filter and auto-ban software? Do you believe it’s necessary? Has it been helpful in providing you with a gaming platform where you feel safe and welcome? Should this feature be changed in anyway? Have you been hassled by people using inappropriate language?

We’re looking forward to your sharing your experiences, ideas and suggestions on this feature with the Mahjong Time community. Please no profane words in this blog.

Sincerely,

Mahjong Meld

6 comments:

Anonymous said...

great idea! although 8 chances is very generous

Anonymous said...

I think 8 chances is too many. I'd say one, two, then three strikes you're out!!! Nobody should be subjected to rudeness or profanity even once, so "3 chances" is still generous.

Anonymous said...

What part of "NO PROFANITY" do they not understand? I agree with the 1,2,3 strike, then your out.

Anonymous said...

One should be enough and 3 is plenty.

Anonymous said...

I agree, three chances are plenty. Keep polite people in and rude people out!

Anonymous said...

of course, using a profanity filter is normal and thats a good point but who has determinated what is profanity or not. We all notice in the site that the censore system is abusing cos it censores very soft words. How do we know which word is censored? i asked several time the Player Service about a list of forbidden words but noone could answer me. Another problem concerns the different languages used in the site. Some words in a language can be censored just because it means something else on another language. Another point is that, don't forget that most of the profanities are said cos people were upset and angry cos of all the problems on the site, i mean the lags, the bugs and all the unexpected deconnections. If the system of the site would be more stable, the players wouldnt have to express their angriness.